We take a very customized approach to product representation that includes:
- Developing and managing all marketing and technical materials
- Creating and managing all internet marketing assets and tools
- Directly managing all customer invoicing
- Managing all technical support activities
- Managing all international shipments while allowing factory to ship direct, domestically. This approach acknowledges the complexity while limiting the cost of international shipments and offering significant overall cost savings for domestic customers.
- Understanding that one product does not fit all, we have a long track record of designing variations of a particular base product to best fit the end user's needs. This requires a great deal of meaningful customer interaction and understanding of their needs over time.
- Development and maintenance of a quality control system that helps manufacturers improve their product quality and performance.
- End user contact from initial contact to sales to follow-up support will occur via a single assigned individual. No handoffs. Our sales rep philosophy insists every sales rep be involved from the beginning and at every point thereafter. Our reps are even responsible for their own invoicing.
If you're looking for a long-term relationship with a firm that is very selective with their full-service product representation, then give us a call. To protect your interests, the first step in our journey together is to sign a non-disclosure agreement.